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Salon Policy

Please take a moment to read through our salon policies to ensure a smooth booking. 

Important Information for your Booking

Bring cash with you to clear the balance in case the card machine is out of service

 

Hair extensions are not included in the price unless specified in the description but may be provided upon request. If you will be bringing your hair extensions for braids, please be ready to provide an already pulled/pre-stretched extension. If you will be bringing your own extensions for weave or similar, please ensure that they are clean and ready to install. Otherwise let us know in advance so that we can prepare for your booking.

 

For most braiding styles, we can supply extension colours 1,1b, 2,4,8,33,27,30, bi, 99j, green, red, purple or ombre If you need a specific colour or are not sure of the colours, please call 07956 293 093 to ask for the colour you need. If you would like us to supply the hair, one pack is £3.99 (to be confirmed) – Please leave a note with your booking with the colour specified.

For styles where the description states blow-dry not included or styling only, we will not be prepared to blow dry your hair or straighten to match your extensions. If we have time we will be happy to help for an additional cost depending on what needs to be done. 

 

Do not bring guests (including children) with you to the salon, we do not have a waiting area

 

Please be diligent with your time! We charge a £20 late fee for each 15 minutes of lateness, after 30 minutes your appointment will unfortunately need to be rescheduled. We respect your time and start your appointment on time so please also respect our time

 

Appointments before 9:00 AM, after 18:00 PM or on Sundays will cost an extra £20.

We cater to Afro-Caribbean & Caucasian Women, Men, Children, Students, Special Occasions, Bridal and much more. You can scroll through the categories to see the styles contained in them. Each style has a STARTING price and estimated duration. 

 

There is also a 'Classic Styling' section which includes services such as trimming, wash, set etc that you can book for directly to make your appointment as efficient as possible! Once you book your desired hair service, simply visit the 'Classic Styling' section and select the service you'd love to have. This way we can prepare everything for your arrival and be as efficient as possible.  

 

The longer the style takes, the higher the price may be. For instance, if you book £40 box braids and you're blessed with beautiful thick and long hair, we want to make your style flawless which means that more time is required. For extensions, the hair is not included in the price unless it says in the title 'INC HAIR' extensions.​

Out of Hours bookings (before 9am and after 6pm) will incur an additional £20. 

Cancellations, Refunds and Returns Policy

If you cancel an appointment with at least 48 hours notice you will be entitled to a full refund of your deposit. Cancellations with less than 48 hours will not be entitled to a refund of your deposit and you will unfortunately be unable to reschedule. A new booking must be made. 

I'm sure you will love any product or hair you buy with us. In the unlikely event that there is an issue with a purchase please give us a call to discuss on 07956 293 093. Please note that we do not offer refunds. 

Payment Methods

- Cash

- Bank Transfer

- Card terminal (please however be prepared to pay cash or transfer just in case)

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